Appointments
and Cancellations:
Please enable us to offer you excellent and
consistent service while fairly utilizing
the time of our qualified service
professionals by helping enforce the following cancellation policy:
* All Spa-Synergy appointments can be cancelled without charge with an advance notice of 24 hours or more.
* 20% charge on cancellations with less than 24 hour advance notice.
* 50% charge on no-shows with no advance notice.
Special Prices and
Offers: If you will be taking advantage of any of our
special prices, programs, coupons, or offers,
please do inform us at the time of
making your appointment. Spa-Finder/Spa-Wish: We are pleased to accept Spa-Finder/Spa Wish certificates. Since we receive only a fraction of the total value of the certificates, we can only redeem these certificates at full value of our individual services. Particularly, when redeeming these certificates toward payment of special offers and packages, the full price on individual sevices included in special offers and packages must be paid. Thank you for your understanding.
Arrival:
We wish to make your dayspa experience a relaxing and enjoyable one. Please arrive 5 to 10 minutes early so you have time to settle in before services begin. Late Arrivals: We sincerely request you to please be on time for your appointments. However, if you arrive late, we will do our best accommodate you, but sometimes, we might have to request a reschedule. Should that happen, we request your cooperation.
Peacefulness:
For their safety, children without
appointments are not allowed in treatment
rooms or in the reception and relaxation
areas. Cell phones and pagers must be
silenced during treatments and in the
relaxation areas.
Valuables:
Please do not bring your valuables to the
Spa. Many treatments require you to remove
jewelry. The Spa is not responsible for
lost or stolen valuables. For security
reasons oversized bags are not allowed in
the Spa.
Discover: In
the course of your skin or body treatment,
you may discover a product you like. We
will provide samples whenever possible or
you may purchase a supply for home use.
Products used between treatments extend and
maximize results.
Gratuity: Tipping
is appreciated by your service providers.
Most clients follow the same guidelines used
in service related businesses – 10 to 20%.
Please ask about group tipping protocol.
Return:
Receive a discount if you reschedule before you leave.
And you will have the best chance of getting
the date you want, particularly if it is at
a popular time. Enjoy the anticipation of a
pleasant experience that is also a good
investment in your health and well-being.
Please ask for details at the reception
desk.
Thank you for your time.
We look forward to welcoming you to
Spa-Synergy.
